ThinkTrip partners with DMOs, tourism boards, and economic development organizations — using facilitation, research, and brand strategy to drive real, lasting momentum.
Deep listening before any proposal. We learn your challenges, your stakeholders, and what success actually looks like for your destination.
Custom engagements — never templates. Built around your destination's size, resources, and the outcomes you need to achieve.
Industry expertise meets academic rigor. Facilitation and research that holds up to stakeholder scrutiny and drives real decisions.
Actionable outcomes, clear reporting, and ongoing partnership to ensure insights become momentum — not a shelf report.
"The best destinations grow through collaboration, clarity, and connection."
ThinkTrip · Destination Development Done Differently
Strategic partnership for EDs and leadership teams navigating board alignment and long-term direction.
Facilitation and research that brings diverse stakeholder groups into alignment around shared priorities.
Connecting tourism strategy to broader community development goals with research that builds credibility.
Bryan Lavin has spent more than two decades at the intersection of destination marketing, strategic facilitation, and hospitality education — working with organizations from the inside out to understand what it really takes to make a destination thrive.
His career spans national sales leadership at Choose Chicago and the Providence Warwick CVB — where he delivered 78% room night growth over five years — to academic leadership as a University Professor of hospitality and tourism management, where he shaped the next generation of destination development professionals and led brand strategy for a college of hospitality management.
At MPI, Bryan led professional development strategy for 12 regional chapters, designing education programs, facilitated leadership summits, and built the operational frameworks that helped thousands of meeting professionals grow. He knows what it feels like to sit in the room when a destination is figuring itself out — and how to help it move forward.
ThinkTrip is the convergence of all of it: industry experience, academic rigor, and a genuine belief that the best destinations are built through collaboration, not just campaigns.
Every great engagement starts with a conversation. Tell us where you are — we'll help you build a path forward grounded in research, driven by collaboration, and built to last.
ThinkTrip is a niche, DMO-centric research and facilitation firm built to deliver bespoke solutions for organizations addressing immediate challenges and long-term destination stewardship goals. While ThinkTrip welcomes conversations with destination marketing organizations of all sizes, the ideal fit is a DMO with an annual operating budget between $1.5M and $15M.
ThinkTrip services are specifically designed for the DMO that wants to level up but can't justify the cost of a large research firm. Every engagement includes direct access to founder Bryan J. Lavin — no account managers, no junior consultants, no templated deliverables. Just a genuine partner who understands the DMO business from the inside out.
On the research side, ThinkTrip offers academically grounded destination perception studies at a price point and flexibility that larger firms simply can't match — without sacrificing rigor or benchmarkability.
On the facilitation side, ThinkTrip is the ideal solution for destination marketing organizations ready to launch a Customer or Community Advisory Board from the ground up. With 20+ years of DMO and facilitation experience, Bryan J. Lavin helps organizations build engaged, dynamic advisory boards rooted in real problem-solving and built for the destination's future — not just the next board meeting.
ThinkTrip is equally well-suited for DMOs looking to re-energize an existing board or advisory panel that has lost momentum. Hiring a facilitator who genuinely understands your business isn't a luxury — it's the difference between a retreat that produces energy and one that produces results.
Interested in this service?
Let's find the right approach for your destination.