ThinkTrip partners with DMOs, tourism boards, and economic development organizations — using facilitation, research, and brand strategy to drive real, lasting momentum.
Deep listening before any proposal. We learn your challenges, your stakeholders, and what success actually looks like for your destination.
Custom engagements — never templates. Built around your destination's size, resources, and the outcomes you need to achieve.
Industry expertise meets academic rigor. Facilitation and research that holds up to stakeholder scrutiny and drives real decisions.
Actionable outcomes, clear reporting, and ongoing partnership to ensure insights become momentum — not a shelf report.
"The best destinations grow through collaboration, clarity, and connection."
ThinkTrip · Destination Development Done Differently
Strategic partnership for EDs and leadership teams navigating board alignment and long-term direction.
Facilitation and research that brings diverse stakeholder groups into alignment around shared priorities.
Connecting tourism strategy to broader community development goals with research that builds credibility.
Bryan Lavin has spent more than two decades at the intersection of destination marketing, strategic facilitation, and hospitality education — working with organizations from the inside out to understand what it really takes to make a destination thrive.
His career spans national sales leadership at Choose Chicago and the Providence Warwick CVB — where he delivered 78% room night growth over five years — to academic leadership as a University Professor of hospitality and tourism management, where he shaped the next generation of destination development professionals and led brand strategy for a college of hospitality management.
At MPI, Bryan led professional development strategy for 12 regional chapters, designing education programs, facilitated leadership summits, and built the operational frameworks that helped thousands of meeting professionals grow. He knows what it feels like to sit in the room when a destination is figuring itself out — and how to help it move forward.
ThinkTrip is the convergence of all of it: industry experience, academic rigor, and a genuine belief that the best destinations are built through collaboration, not just campaigns.
Every great engagement starts with a conversation. Tell us where you are — we'll help you build a path forward grounded in research, driven by collaboration, and built to last.
ThinkTrip is a niche, DMO-centric research and facilitation firm built to deliver bespoke solutions for destination marketing organizations of all sizes. While ThinkTrip works across the full spectrum of DMO budgets, the most important factor isn’t how much your organization spends. It’s fit. The right engagement is one where ThinkTrip’s custom, research-backed approach genuinely matches the challenge your destination is trying to solve.
What ThinkTrip is not: a large firm that deploys a junior team with a templated playbook, delivers a report, and moves on to the next client. Every ThinkTrip engagement includes direct access to founder Bryan J. Lavin. No account managers. No recycled decks. No one-size-fits-all solutions.
What ThinkTrip is: a partner for the duration of the project. There’s a meaningful difference between hiring a facilitator to run a 2-3 day meeting and hiring a partner who stays invested in your outcomes before, during, and long after the session ends. ThinkTrip is built for the latter.
On the research side, ThinkTrip offers academically grounded destination perception studies with the rigor of a large firm and the flexibility and personal attention that only a boutique practice can provide.
On the facilitation side, ThinkTrip is the ideal solution for destination marketing organizations ready to launch, restructure, or reinvigorate a Customer or Community Advisory Board, or for DMOs who want a board retreat that actually produces results rather than just filling a calendar slot. With 20+ years of DMO and facilitation experience, Bryan J. Lavin helps organizations build engaged, dynamic advisory structures rooted in real problem-solving and built for the destination’s future.
The question isn’t whether ThinkTrip fits your budget. It’s whether ThinkTrip fits your challenge. If the answer is yes, let’s talk.
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Let's find the right approach for your destination.